Privacy Policy

Effective Date: October 6, 2026
Last Updated: October 6, 2026

West Virginia Fire House Buyer (“West Virginia Fire House Buyer,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, share, retain, and otherwise process personal information when you visit westvirginiafirehousebuyer.com (the “Website”), submit information concerning real estate, request a cash offer, communicate with us, or otherwise interact with our services.

West Virginia Fire House Buyer operates within the real estate investment, cash-buyer, property-acquisition, marketing, referral, lead-generation, and buyer-matching marketplace. Depending on a particular property, transaction structure, and applicable law, we may evaluate a property ourselves or connect a property owner with an affiliated or independent cash buyer, real estate investor, contract purchaser, acquisition partner, property-acquisition company, person holding contractual or equitable rights, licensed real estate professional, or other prospective purchaser.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information:

  • Directly from you;
  • Automatically when you use the Website;
  • From public records;
  • From commercial real estate and property databases;
  • From advertising and analytics providers;
  • From telecommunications providers;
  • From service providers;
  • From prospective purchasers;
  • From licensed real estate professionals;
  • From affiliates and business partners; and
  • From other lawful sources.

2. Information You Provide

When you request an offer, complete a Website form, call us, send an email or text message, or otherwise communicate with us, we may collect information including:

  • First and last name;
  • Telephone number;
  • Mobile telephone number;
  • Email address;
  • Property address;
  • Mailing address;
  • Ownership information;
  • Whether you own or are authorized to act concerning the property;
  • Property type;
  • Property condition;
  • Fire damage;
  • Smoke damage;
  • Firefighting-water damage;
  • Structural damage;
  • Roof damage;
  • Foundation damage;
  • Electrical damage;
  • Plumbing damage;
  • Heating and cooling information;
  • Water and sewer information;
  • Occupancy information;
  • Repair or renovation information;
  • Desired selling timeline;
  • When you purchased or acquired the property;
  • Reason for considering a sale;
  • Asking price or pricing expectations;
  • Mortgage information you voluntarily provide;
  • Lien information;
  • Judgment information;
  • Property-tax information;
  • Probate or estate information;
  • Foreclosure or mortgage-default information;
  • Inheritance information;
  • Insurance information;
  • Insurance-claim information;
  • Photographs;
  • Videos;
  • Fire-department reports;
  • Inspection reports;
  • Engineering or structural reports;
  • Contractor information;
  • Repair estimates;
  • Permit information;
  • Insurance documents;
  • Ownership or title documents;
  • Preferred communication method;
  • Preferred contact time;
  • Information concerning a potential transaction; and
  • Other information you voluntarily provide.

3. Property and Public-Record Information

When you submit information concerning a property, we may research the property using lawful public and commercial sources.

Information may include:

  • Ownership records;
  • County assessment records;
  • Property-tax records;
  • County clerk records;
  • Recorded deeds;
  • Deeds of trust;
  • Mortgages;
  • Judgments;
  • Liens and encumbrances;
  • Property characteristics;
  • Property sales history;
  • Estimated values;
  • Comparable sales;
  • Building permits;
  • Building-code information;
  • Zoning information;
  • Court records where lawfully available;
  • Probate information;
  • Foreclosure information;
  • Homeowners-association information;
  • Geographic and mapping information;
  • Flood information;
  • Fire or disaster information;
  • Environmental information;
  • Property-condition information;
  • Market information; and
  • Other publicly or commercially available information.

We may combine that information with information you provide.

4. Information Collected Automatically

When you visit or interact with the Website, we and service providers acting on our behalf may automatically collect:

  • Internet Protocol address;
  • Browser type;
  • Browser settings;
  • Operating system;
  • Device type;
  • Device identifiers;
  • Approximate geographic location derived from an IP address;
  • Referring website;
  • Referring advertisement;
  • Landing page;
  • Pages viewed;
  • Links clicked;
  • Date and time of Website activity;
  • Session information;
  • Form interactions;
  • Advertising identifiers;
  • Marketing-campaign information;
  • Lead-source information;
  • Conversion information;
  • Attribution information; and
  • Other technical or Website-usage information.

5. Cookies, Pixels, Analytics, and Advertising Technologies

We may use technologies including:

  • Cookies;
  • Tracking pixels;
  • Web beacons;
  • Tags;
  • Scripts;
  • Local storage;
  • Analytics technologies;
  • Advertising identifiers;
  • Conversion tracking;
  • Call tracking; and
  • Similar technologies.

These technologies may help us:

  • Operate and secure the Website;
  • Prevent spam and fraud;
  • Remember preferences;
  • Understand Website usage;
  • Measure traffic;
  • Determine which advertisements generated inquiries;
  • Attribute leads to marketing campaigns;
  • Measure conversions;
  • Evaluate advertising effectiveness;
  • Create or measure advertising audiences;
  • Support interest-based or targeted advertising;
  • Improve the Website;
  • Improve our services; and
  • Conduct marketing activities.

Third-party providers may process information under their own privacy policies.

6. How We Use Personal Information

We may use personal information to:

  • Respond to property inquiries;
  • Respond to requests for cash offers;
  • Research submitted properties;
  • Verify ownership;
  • Evaluate property characteristics;
  • Evaluate fire, smoke, water, structural, electrical, or other damage;
  • Review repairs;
  • Review insurance information;
  • Estimate property values;
  • Estimate repair or renovation expenses;
  • Estimate acquisition, holding, closing, and resale expenses;
  • Determine whether we or another prospective purchaser may be interested;
  • Match property owners with prospective cash buyers;
  • Route opportunities to prospective purchasers, investors, or licensed real estate professionals;
  • Prepare or communicate potential offers;
  • Contact property owners and authorized representatives;
  • Schedule calls, appointments, walkthroughs, or evaluations;
  • Conduct due diligence;
  • Facilitate potential transactions;
  • Coordinate with buyers, brokers, attorneys, title professionals, closing providers, inspectors, contractors, engineers, appraisers, lenders, insurers, and other transaction participants;
  • Maintain inquiry and transaction records;
  • Follow up concerning submitted properties;
  • Provide customer support;
  • Operate and improve the Website;
  • Conduct analytics;
  • Measure marketing performance;
  • Advertise our services;
  • Prevent fraud, spam, abuse, and security incidents;
  • Maintain legal, accounting, tax, and compliance records;
  • Enforce agreements and policies;
  • Comply with applicable law; and
  • Establish, exercise, or defend legal claims.

7. Lead Generation and Buyer Matching

West Virginia Fire House Buyer operates, at least in part, as a real estate lead-generation and buyer-matching service.

When you submit information concerning a property, we may evaluate the property ourselves or provide information concerning you and the property to:

  • Affiliated real estate businesses;
  • Independent cash buyers;
  • Real estate investors;
  • Local property buyers;
  • Contract purchasers;
  • Property-acquisition businesses;
  • Investment groups;
  • Redevelopment businesses;
  • Acquisition partners;
  • Persons acquiring legally permitted contractual or equitable interests;
  • Licensed real estate professionals; and
  • Other prospective purchasers.

Recipients may use information to:

  • Research the property;
  • Evaluate property condition;
  • Estimate repairs;
  • Determine purchase interest;
  • Estimate investment or resale value;
  • Contact you;
  • Prepare or communicate an offer;
  • Conduct due diligence;
  • Negotiate transaction terms; or
  • Facilitate a potential transaction.

Independent recipients may maintain their own privacy and business practices.

Submitting information does not guarantee an offer or completed transaction.

8. Real Estate Licensing and Lead Routing

West Virginia regulates real estate brokerage, compensated prospect procurement, referrals, advertising, negotiation, and other real-estate activities.

Depending on how a:

  • Buyer-matching arrangement;
  • Referral;
  • Negotiation;
  • Option;
  • Contract assignment;
  • Property-marketing activity; or
  • Compensation arrangement

is structured, West Virginia real estate licensing requirements may apply.

Where legally required:

  • Regulated brokerage activity will be performed through appropriately licensed persons or entities;
  • Applicable brokerage and agency disclosures will be provided;
  • Referral compensation will comply with applicable law; and
  • Personal information will be handled consistently with applicable professional obligations.

Nothing in this Privacy Policy represents that every prospective purchaser receiving property information acts as our agent.

9. Service Providers

We may disclose information to providers of:

  • Website hosting;
  • Website forms;
  • Customer relationship management;
  • Lead management;
  • Telephone services;
  • Call tracking;
  • Call recording where lawful;
  • Text messaging;
  • Email delivery;
  • Marketing automation;
  • Advertising;
  • Analytics;
  • Conversion tracking;
  • Property research;
  • Data enrichment;
  • Cloud storage;
  • Cybersecurity;
  • Document processing;
  • Accounting;
  • Legal services; and
  • Transaction support.

10. Prospective Purchasers and Business Partners

We may disclose information to:

  • Cash buyers;
  • Investors;
  • Contract purchasers;
  • Acquisition companies;
  • Investment groups;
  • Redevelopment businesses;
  • Affiliates;
  • Acquisition partners;
  • Licensed real estate professionals; and
  • Other prospective purchasers.

11. Transaction Participants

Information may be provided to:

  • Buyers;
  • Sellers;
  • Brokers;
  • Attorneys;
  • Title professionals;
  • Settlement or closing providers;
  • Inspectors;
  • Contractors;
  • Engineers;
  • Appraisers;
  • Lenders;
  • Insurance professionals; and
  • Other transaction participants.

12. Affiliates and Business Transactions

Information may be disclosed among affiliates or transferred in connection with:

  • A merger;
  • Acquisition;
  • Financing;
  • Reorganization;
  • Affiliate restructuring;
  • Sale of assets;
  • Bankruptcy; or
  • Similar transaction.

13. Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to legal process;
  • Respond to lawful governmental requests;
  • Investigate fraud or unlawful conduct;
  • Protect rights or property;
  • Protect another person’s safety;
  • Protect our systems;
  • Enforce agreements; or
  • Establish or defend legal rights.

14. Lead Transfers, Sale, Sharing, and Targeted Advertising

Our business model may involve providing information concerning a homeowner and property to an independent prospective purchaser.

Depending on the law applicable to a particular consumer and the structure of the transfer, this may constitute:

  • A sale of personal information;
  • Sharing;
  • A referral;
  • A consumer-directed disclosure;
  • A processor disclosure;
  • An affiliate disclosure;
  • A marketing disclosure; or
  • Another regulated transfer.

We may also use advertising technologies in connection with targeted or interest-based advertising.

Where an applicable privacy law provides a right to opt out of:

  • Sale;
  • Sharing;
  • Targeted advertising;
  • Certain profiling; or
  • Another regulated activity,

we will process qualifying requests as required.

15. West Virginia Consumer Privacy Framework

As of October 6, 2026, West Virginia has not enacted a generally applicable comprehensive private-sector consumer privacy statute comparable to the comprehensive privacy laws effective in many other states.

House Bill 5123, introduced during the 2026 Regular Session as the Consumer Data Protection Act, remains pending and is not current law.

Accordingly, West Virginia residents do not presently have one general state statute providing every consumer with rights to:

  • Access all personal data held by every private business;
  • Correct all personal data;
  • Delete all personal data;
  • Obtain portability;
  • Opt out of every sale of personal data;
  • Opt out of all targeted advertising;
  • Opt out of qualifying profiling; or
  • Appeal all privacy-request decisions.

Other federal and West Virginia laws may provide narrower rights or obligations concerning particular information or activities.

16. Voluntary Privacy Requests

Even where West Virginia law does not provide a comprehensive statutory privacy right, you may contact us to request:

  • Information concerning personal information associated with you;
  • Correction of inaccurate contact information;
  • Deletion where reasonably practicable;
  • Removal from promotional communications;
  • Restrictions on future marketing contact; or
  • Information concerning our privacy practices.

We may honor voluntary requests where reasonably practicable and consistent with:

  • Legal requirements;
  • Existing or potential transactions;
  • Contract records;
  • Tax and accounting obligations;
  • Fraud prevention;
  • Litigation;
  • Security requirements;
  • Legitimate business needs; and
  • Rights of other persons.

Providing a voluntary process does not create a statutory right where one otherwise does not exist.

17. Residents of Other States

Consumers residing outside West Virginia may have additional rights under the law of their state.

Depending on applicable law, rights may include:

  • Confirmation;
  • Access;
  • Correction;
  • Deletion;
  • Portability;
  • Sale opt-out;
  • Sharing opt-out;
  • Targeted-advertising opt-out;
  • Profiling opt-out;
  • Sensitive-data protections;
  • Authorized-agent rights;
  • Universal preference-signal rights; and
  • Appeals.

18. Browser Privacy Signals

Some browsers and devices transmit preference signals such as Global Privacy Control.

West Virginia does not presently impose a generally applicable requirement on every private Website to recognize such signals.

Where another applicable privacy law requires us to recognize a qualifying signal, we will process the signal as required.

19. Sensitive Information

Our ordinary property-inquiry forms are not designed to collect unnecessary highly sensitive information such as:

  • Social Security numbers;
  • Bank-account passwords;
  • Payment-card security codes;
  • Genetic information;
  • Biometric identifiers used for unique identification;
  • Medical diagnoses;
  • Religious beliefs; or
  • Other highly sensitive information unrelated to evaluating property.

Please do not submit unnecessary sensitive information through standard Website forms.

Information legitimately required for an actual closing may be collected separately by appropriate transaction professionals.

20. Telephone Communications

If you provide a telephone number, we may use it to communicate concerning:

  • Your property;
  • Property research;
  • Scheduling;
  • Your requested offer;
  • Buyer matching;
  • Follow-up;
  • Potential transactions; and
  • Related services.

Where federal or state law requires additional consent before regulated automated, prerecorded, artificial-voice, or marketing communications are made, legally required consent will be obtained.

You may request that calls stop.

21. Recording of Calls and Communications

West Virginia generally permits a person to record a wire, oral, or electronic communication when:

  • The person recording is a party to the communication; or
  • One party has given prior consent,

unless the interception is made for the purpose of committing a criminal or tortious act.

We or providers acting on our behalf may record communications for legitimate purposes including:

  • Quality assurance;
  • Training;
  • Documentation;
  • Compliance;
  • Fraud prevention; and
  • Security.

Because another participant may physically be located in a jurisdiction requiring consent from all parties, additional notice or consent may be required.

Where another applicable jurisdiction imposes a stricter recording requirement, we will follow that stricter requirement.

22. Text Messages

If you provide a mobile telephone number and applicable consent, we may communicate by text regarding:

  • Your inquiry;
  • Your property;
  • Scheduling;
  • Offers;
  • Buyer matching;
  • Follow-up; and
  • Potential transactions.

Where legally required, separate or additional consent will be obtained before regulated automated or marketing messages are sent.

Consent to marketing communications is not a condition of receiving an offer or selling property where prohibited by law.

Message and data rates may apply.

Message frequency may vary.

Reply STOP to request that applicable messages stop.

Where supported, reply HELP for assistance.

23. Email Communications

We may use your email address to:

  • Respond to inquiries;
  • Communicate concerning your property;
  • Provide potential-offer information;
  • Schedule calls;
  • Follow up regarding prospective purchasers or transactions; and
  • Send promotional communications where permitted by law.

Applicable marketing emails will provide an unsubscribe mechanism.

24. Data Retention

We retain information for as long as reasonably necessary for purposes described in this Privacy Policy.

Relevant factors may include:

  • Whether an inquiry remains active;
  • Whether a property remains of interest;
  • Potential future follow-up;
  • Whether a transaction occurred;
  • Contract obligations;
  • Legal requirements;
  • Tax and accounting obligations;
  • Fraud prevention;
  • Litigation or disputes; and
  • Legitimate business recordkeeping needs.

25. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized:

  • Access;
  • Acquisition;
  • Use;
  • Disclosure;
  • Alteration;
  • Loss; and
  • Destruction.

No electronic storage system, security measure, or Internet transmission can be guaranteed completely secure.

26. West Virginia Security-Breach Notification

West Virginia’s Breach of Security of Consumer Information law requires notice following certain qualifying breaches involving computerized personal information.

Where applicable, we will:

  • Investigate an incident;
  • Determine its nature and scope;
  • Take appropriate measures to restore the reasonable integrity of affected systems;
  • Provide legally required notice to affected West Virginia residents without unreasonable delay;
  • Comply with lawful law-enforcement delays; and
  • Provide legally required notice to nationwide consumer reporting agencies where the statutory threshold is met.

The statutory definition of a qualifying breach includes a risk-of-identity-theft-or-fraud component.

27. Children

The Website is intended for adults involved in real estate matters.

It is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 through ordinary property-inquiry forms.

If we learn that information was collected in violation of applicable law, we will take reasonable steps to address it.

28. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites or services.

We do not control and are not responsible for third-party:

  • Privacy practices;
  • Security;
  • Content;
  • Products;
  • Services;
  • Availability; or
  • Business practices.

29. Information About Other People

If you provide information concerning another:

  • Property owner;
  • Co-owner;
  • Heir;
  • Family member;
  • Personal representative;
  • Executor;
  • Administrator;
  • Trustee;
  • Tenant; or
  • Other individual,

you represent that you have authority or another lawful basis to provide that information.

30. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will revise the “Last Updated” date.

Where applicable law requires additional notice or consent concerning a material change, we will provide it.

31. Contact Us

Questions, concerns, or privacy requests may be directed to:

West Virginia Fire House Buyer
West Virginia
United States

Website: westvirginiafirehousebuyer.com